Commercial Property Management Training Course

Commercial Property Management – Intensive 3-Day Training Program

This comprehensive 3-day training program has been specifically designed to support commercial property professionals at every stage of their career, from those entering the commercial sector for the first time, to experienced agents seeking to refine, strengthen, and update their expertise.

Delivered in a structured, start-to-finish format, this face-to-face online training program provides a complete overview of commercial property management. It is particularly valuable for those transitioning from residential property, as well as established commercial managers committed to maintaining best practice and peak professional performance.

The course covers all critical components of commercial property management, ensuring participants gain practical, real-world knowledge across the full lifecycle of managing commercial assets.

To accommodate the demanding schedules of high-performing professionals, sessions are delivered daily from 10:00am to 3:00pm, allowing you to upskill without disrupting your core business operations.

If you would like an on-site tailored training package delivered directly to you and your team in your own office environment, please call or email me and we can discuss your requirements.

Upcoming Courses

For full course information, please click on the title of the course.

Title	Price	Cart
QLD – Online Training – 14th – 16th April 2026	$990.00 +GST	Enroll now
QLD – Online Training – 12th – 14th May 2026	$990.00 +GST	Enroll now
QLD – Online Training – 16th – 18th June 2026	$990.00 +GST	Enroll now
QLD – Online Training – 18th – 20th August 2026	$990.00 +GST	Enroll now
QLD – Online Training – 14th – 16th July 2026	$990.00 +GST	Enroll now

Course Overview

Unit 1: Introduction To Commercial Property Management

Understanding your job description
Identifying the 3 main commercial assets

Unit 2: PO Form 6A – Commercial Fees And Charges

Completion of the PO Form 6A
Understanding and interpreting the PO Form 6A
Terms and conditions of the PO Form 6A
Fees, Charges and Expenses
Best Legal practice

Unit 3: New Commercial Property Handover

Handover checklists
Documentation required
Site inspection  
Managing Vacant Properties
Managing Leased properties

Unit 4: Meeting Landlord Expectations

Delivering what you promise
Agreed Marketing Plan
Landlord Communication
Advertising a Commercial Property for Lease

Unit 5: Viewings, Applications, Leases, Commercial Tenancy Agreements, Licenses

Qualifying potential tenants
Guarantors
Tenancy viewings
Understanding the applications and processes
Identifying the difference between commercial leases
Forms and content of a commercial lease
Landlord and Tenant Insurances
Registering a lease on a title
Understanding the difference between a Gross Lease and Net Lease
Interpreting a commercial lease agreement and their variations 
Commercial Bonds and Bank Guarantees
Permitted use of a commercial premises
What is a License and when does it apply
Understanding special Terms and Conditions of a lease agreement
Assignment and Subletting
Termination of a Lease Agreement and understanding Repudiation

Unit 6: Retail Management

Understanding the key provisions of the Retail Shop Leases Act
What determines a Retail Premise
Interpreting a Retail Lease and it’s associated forms
The role of a Retail Property Manager
Breach of Covenant and consequences 
Conducting Retail Premises Inspections
Evaluating a tenancy mix
Retail Leasing Strategies
Retail Shop Lease tribunals – Now QCAT
Relocation of a retail premise
Interpreting a BMS and CMS
Retail Management Summary

Unit 7: Financial And Management Reports, Budgets, Outgoings And Reconciliations

Financial roles of a commercial property manager
Invoices for Rent and Outgoings
Paying landlord accounts
Identifying and interpreting Monthly Financial Management Reports 
Income and Expenditure
Preparing a Tenancy Schedule
Actual verses Budget Reports
Interpreting and calculations of Recoverable Lease outgoings 
Planning, Interpreting and calculations of annual budgets
Interpreting and understanding the reconciliation process

Unit 8: Reviews, Options, Renewals, Negotiation

Lease Management
Option to Renew
Understanding Rent Reviews and Clauses
Calculating CPI
Percentage Increases
Fixed Review
Preparing a Market review
Lease Renewals and preparation
Lease negotiations

Unit 9: Arrears Management And Legal Processes

Arrears reports
Arrears recovery and procedures
Letters of Demands
Formal Legal Action
Formal Arrears Arrangements
Breach of covenant for rent and outgoings arrears

Unit 10: Entry And Exit Reports

Inspection Checklists
Understanding the importance of preparing reports
Understanding and Interpreting an entry condition report            
Understanding and Interpreting an exit condition report

Unit 11: Operations Management And Commercial Property Maintenance

Work Health and Safety Act relating to commercial property
Understanding and managing hazards and risks
Determining maintenance requirements
Service contracts and checklists
Contractors, Tenders and Insurances
Air-conditioning systems and ventilation
Lifts
Building Fire Safety Regulations
Understanding Building Services
Tenancy Fitouts
Landlord Fitouts
Maintenance Records and Reports
Working with Body Corporate
Servicing Tenants and Landlords
Minimising Risk

Unit 12: Landlord And Tenant Communication

Setting boundaries
Effective communication